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H.R. 5887 · 118th Congress

Government Service Delivery Improvement Act

Law · 118-231 · Jan 4, 2025
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IntroducedPassed one chamberPassed both chambersBecame law (gold)Resolution agreed to (full, dark)Failed or vetoed (gray)

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Became law without a recorded vote. It passed by voice vote or unanimous consent, which don't record how each member voted.

8 cosponsors · 4 D, 4 R

3 signed on when it was introduced; the rest joined later. Cosponsors who withdrew aren't shown.

  1. House Introduced Oct 3, 2023
  2. House Passed May 21, 2024
  3. Senate Passed Dec 21, 2024
  4. President To the President Dec 27, 2024
  5. President Signed Jan 4, 2025
  6. Law Jan 4, 2025

This act requires that certain government officials be responsible for improving government service delivery (i.e., actions by executive branch agencies related to providing benefits or services to individuals, businesses, and organizations).

What it does: CRS summary · Public Law · Jan 4, 2025

Government Service Delivery Improvement Act

This act requires that certain government officials be responsible for improving government service delivery (i.e., actions by executive branch agencies related to providing benefits or services to individuals, businesses, and organizations).

The act requires the Office of Management and Budget (OMB) to designate or appoint a senior official within OMB as the Federal Government Service Delivery Lead. This individual is responsible for coordinating government-wide efforts to improve government service delivery by agencies. The act also requires the head of each agency to be responsible for the agency's government service delivery, including improving and enhancing government services to better achieve the mission of the agency and build and maintain trust, transparency, and accountability.

Each agency head shall also designate or appoint a senior official of the agency whose duties shall include coordinating and executing efforts to improve and enhance the agency's government service delivery and government service delivery channels (i.e., the mediums of interaction or transaction with the federal government, such as mail, phone, or website).

Written by the nonpartisan Congressional Research Service. All summary versions on Congress.gov

About this bill and sources

Official title: Government Service Delivery Improvement Act

Latest action (Jan 4, 2025): Became Public Law No: 118-231.

Policy area: Government Operations and Politics · Origin: House · Introduced: Oct 3, 2023

Official page on Congress.gov · Bill text (GovInfo) · Status record (XML)

  1. House Introduced Oct 3, 2023
  2. House Passed May 21, 2024
  3. Senate Passed Dec 21, 2024
  4. President To the President Dec 27, 2024
  5. President Signed Jan 4, 2025
  6. Law Jan 4, 2025

No recorded floor vote found.