H.R. 3621 · 111th Congress
Call Center Consumer's Right to Know Act
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Never voted on. It didn't reach a floor vote before the 111th Congress ended, so it expired. A bill has to be introduced again to be considered in a new Congress.
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AltmireSponsor13 cosponsors · 11 D, 2 R
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Boucher
SJ
D
Jackson Lee
WJ
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Jones
BP
D
Pascrell
TR
D
Ryan
BS
D
Sherman
MD
D
Doyle
BH
D
Higgins
TB
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Bishop
DL
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Lipinski
PD
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DeFazio
TM
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Murphy
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McCollum0 signed on when it was introduced; the rest joined later. Cosponsors who withdrew aren't shown.
Call Center Consumer's Right to Know Act - Directs each U.S. corporation or subsidiary that utilizes a call center to initiate telephone calls to, or receive calls from, individuals located in the United States to require each call center employee to disclose the physical location of such employee at the beginning of such call.
What it does: CRS summary · Introduced in House · Sep 22, 2009
Call Center Consumer's Right to Know Act - Directs each U.S. corporation or subsidiary that utilizes a call center to initiate telephone calls to, or receive calls from, individuals located in the United States to require each call center employee to disclose the physical location of such employee at the beginning of such call.
Requires such corporation or subsidiary to annually certify to the Federal Trade Commission (FTC) their compliance with such requirement. Subjects noncomplying corporations or subsidiaries to such civil penalties as the FTC may prescribe.
Directs the FTC to prescribe rules for effective monitoring and compliance with such requirement.
Written by the nonpartisan Congressional Research Service. All summary versions on Congress.gov
About this bill and sources
Official title: Call Center Consumer's Right to Know Act
Latest action (Sep 23, 2009): Referred to the Subcommittee on Commerce, Trade and Consumer Protection.
Policy area: Commerce · Origin: House · Introduced: Sep 22, 2009
Official page on Congress.gov · Bill text (GovInfo) · Status record (XML)
No recorded floor vote found.